MainPort started in 2010 when it was noticed that there was a need for an expertised video conferencing company. Since 2010, MainPort is specialized in Mobile Device Management, as well. As one of the first companies in The Netherlands that develops this service, MainPort aswers to the question which role mobile devices will have in the future and how to manage this.
Every MainPort solution is flexible, scalable and cost-efficient. We offer solutions in the private, public or hybrid cloud. Together we seek for an optimal solution that fits your business needs and one that allows you to use your MainPort solution on the go, wherever you go, increasing your company’s mobility drastically.
a perfect fit
A successful implementation of a solution goes through several phases. It starts with analyzing your business and finding a solution that can be combined with existing business processes, thus ensuring a smooth transition during the implementation. We are highly experienced in defining and realizing a feasible business case. A step by step process that keeps the focus on your ambitions, growth and business opportunities without compromising the quality of the service.
MainPort considers every customer trusted partner in a high value relationship. In consultation with our customer we work on a best-fit solution. Clever combinations of services ensure high quality for a justifiable price. Our project approach consists of the following steps; analysis, design, implementation, service and evaluation.
MainPort solutions have to be usable on almost any platform or device, therefore interoperability is key. This means you are able to use almost any device on any platform. MainPort strives to enable you to connect your entire organization, from mobile devices to Personal Computers.
MainPort solutions are built on existing, proven and premium innovative products. All our suppliers are selected on support quality, market penetration and roadmaps. MainPort is a certified supplier for every product we offer. This is part of our ambition to be ‘’Best in Class’’ when it comes to our services and projects.
Our customers praise us for our high quality and high-level customer service. Our service varies from support by phone and e-mail to even video support. Video support reduces the distance between our Service Desk employee and the customer and has proven to be more efficient when it comes to solving problems or answering questions. In many cases, video support can even reduce solution time, thus minimizing downtime for your business
CORPORATE SOCIAL RESPONSIBILITY
MainPort is highly involved when it comes to Corporate Social Responsibility (CSR). We manage to do so by planning and monitoring a number of actions, related to CSR.
We firmly believe that giving back to the community and contributing, even by little, to the local but also the broader society can bring only benefits to the involved parties. That is why we support Zorg & Techniek Limburg: an initiative from the vocational education to train people as care technician. MainPort provided a full video endpoint for teaching, including support.
Pieter Veenstra from Assist participated in the fundraiser Alpe d'HuZes. MainPort contributed financially to his extraordinary performance.
Church TV: a way for people to watch live events/Holy Masses in the church when they are not in the occasion to go to the church or are physically unable to do so. Especially enabling people with mobility issues to be virtually present is of paramount importance to us.
You realize you have a need. MainPort is going to analyze your need, through conversations where both sides get to bring their point of view and brainstorm.
After the need is determined, MainPort will make a design of it. This shows the subject in question, displayed with a functional and technical way.
After both sides agree with the design, the project will be implemented.
Usage, management and services
When the implementation is successfully finished, the customer can use the product. When another need comes up, MainPort will always be happy to act on it. A deal with the customer about ongoing management, services, monitoring and support can be suggested.
MainPort would like to hear from the customer about how the implementation went. A constructive feedback can help us develop our services and solutions, so it is more than welcome.